Privacy policy

Data controller

German Dental Clinic, Dr Fenjero Walid, corner of avenue de France and avenue Ibn Sina, Agdal, Rabat. Contact: contact@germandentalclinic.ma

Data collected and purposes

• Appointment requests: first name, surname, phone number, optional email address, reason for the visit and message. Purpose: to arrange and confirm your appointment and to handle the administrative follow-up of your care.
• Contact form: name, contact details and message. Purpose: to reply to you.
• Information and reminders: only if you have agreed to receive them, with the option to unsubscribe at any time via the link included in every message.

No medical data is requested on the website. Medical records are kept at the clinic, outside the website.

Legal basis and recipients

Data is processed on the basis of your consent and to provide the care you have requested, in accordance with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data. It is reserved for the clinic team and is neither sold nor transferred.

Retention periods

Appointment requests and messages: 3 years after the last contact, unless a longer legal retention period applies in connection with the patient record. Consent to receive information: until it is withdrawn.

Security

The website is served over HTTPS. Access to data is restricted to clinic staff, protected by a password and two-factor authentication, and logged.

Cookies

The website uses only one technical session cookie, which is necessary for form security. No advertising cookies are used. The street map shown by default is an image hosted by this site (data © OpenStreetMap) and contacts no third party. The Google map only loads if you click “Interactive map”. To measure traffic, the site counts page views anonymously: no cookies, no IP address stored, only daily totals (page, language, referral source, device type).

Your rights

You have the right to access, rectify and object to the processing of your data by writing to contact@germandentalclinic.ma. You may also refer the matter to the CNDP (Commission nationale de contrôle de la protection des données à caractère personnel, Morocco's data protection authority).